MANAGED IT SUPPORT
So we can begin working on a proposal, please tell us the number of Users, Computers and Servers you have. While this form is limited to 50 Users and Computers, we have clients with 100's of Users & Computers so please contact us directly.
The basics to help get you started with Managed Services
The complete hands on fully Managed Service package with integrated Security, 24/7 Monitoring and on-site support when required
Everything in the Starter package and much much more
For Clients that require additional security and wish to align to International Cyber Security standards for certification
Everything in our Complete Service, plus:
Some of the most common questions asked, if there is something you would like to ask please call us on + 353 1 4760030
What is covered under this Agreement?
As a rule of thumb, our managed IT agreements cover everything your existing IT environment needs to remain in perfect shape.
What are the standard Helpdesk Hours?
Our Helpdesk is available 9am – 5:30pm Monday to Friday, excluding Public Holidays.
Can I have regular onsite visits?
Absolutely, in fact we encourage every client of ours to have regular visits. Most IT issues affecting productivity go ignored until the IT person “walks past”.
How is pricing managed?
As most of our pricing is based on a per user or device basis, we work out each quarter whether there are more or less staff/devices and modify the agreement accordingly.
Can I take items out of the list of cover?
We're fanatical about keeping your business protected from fraud and intrusion. We have packaged together what we believe are the basic requirements to securing and managing a modern IT eco-system.
Are Projects covered in my Agreement?
Unfortunately, we can’t cover Project work under your Agreement. These are quoted separately to your ongoing monthly Agreement.
When is After Hours Support Available?
Simple; if you require 24/7 Emergency support, we can extend the cover as an optional extra. Just ask.
What technologies do you support?
We have in-house experience with lots of different technologies (Microsoft, Apple, Google, and much more.)
Is the Cloud useful for my business?
We strongly believe a “Hybrid Approach” is currently the best approach to utilising Cloud technologies. A mixture of onsite and offsite infrastructure works for most businesses.
Do you have standard forms we can use?
Absolutely, we have a vast array of Computer and Email Policies, Privacy Policies and other forms. We actively encourage you to use these to protect your business.
Tell us more about your business
We'd love to hear more about your business and we'd be delighted to offer you a free IT productivity assessment.
Lantech are Cyber Essentials certified, we believe standards and certification are a business requirement in todays online world. We'd be happy to take you through the process
Lantech is a proud member of Cyber Ireland, bringing together Industry, Academia and Government to represent the needs of the Cyber Security Ecosystem in Ireland
Lantech is committed to diversity and sustainability, providing opportunities and developing skills. We are delighted to strengthen our decade long partnership with Microsoft in a shared goal to help address broader societal challenges